Configuring file size options for the Attach content control

To control the size of files that the user attaches to a mobile app, you can configure attachment compression parameters, such as video clip format, video clip duration, maximum image size and maximum image quality. The settings apply when a user records a new video or takes a new photo, but do not apply to pre-recorded media. Media files are compressed on the device, before being uploaded to the server.

1. In Designer Studio, open the section rule that has the Attach content control, and click the View Properties icon.
2. In the Mobile app attachment compression section, set the following options:
   Video clip format and duration

   1. In the Video max size field, select one of the following options :
      • Infinite – Uploads the clip in its original resolution.
      • 1080p – Converts the clip to the 1080p format (1920 x 1080 pixels).
      • 720p – Converts the clip to the 720p format (1280 x 720 pixels).
      • 540p – Converts the clip to the 540p format (960 x 540 pixels).

   2. In the Video max duration field, select one of the following options:
      • Infinite – Uploads the clip in its original length.
      • 1 minute – Crops the clip to 60 seconds.
      • 30 seconds – Crops the clip to 30 seconds.
      • 10 seconds – Crops the clip to 10 seconds.

   3. Click Submit to save the changes to the control.

   Image size and quality

   1. In the Image max diameter field, select one of the following options:
      • Infinite – Uploads the clip in its original size.
      • 2560px – Resizes the image proportionally, so that its longer edge is no longer than 2560 pixels.
      • 1920px – Resizes the image proportionally, so that its longer edge is no longer than 1920 pixels.
      • 1080px – Resizes the image proportionally, so that its longer edge is no longer than 1080 pixels.

   2. In the Image max quality field, select one of the following options:
      • Lossless – Uploads the clip in its original quality.
      • High – Compresses the image using the 90 percent quality level.
      • Medium – Compresses the image using the 50 percent quality level.
      • Low – Compresses the image using the 20 percent quality level.

3. Click Submit to save the changes to the control.

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