Rolling back to a restore point

Use the prpcServiceUtils tool to roll back your system to a restore point. For example, if you created a restore point before doing a major system update, and the system update causes a serious problem, you can roll back to the restore point so that your system behaves as it did before the update.

Follow these steps to roll back to a restore point:

1. Configure the common properties of the prpcServiceUtils.properties file. The pega.response.type must be JSON.

   property name	Action
   pega.rest.server.url	The URL for the REST service, specified in the following format: http://<hostname>:<port>/<context>/PRRestService/<tenant hash> For example: http://myhost:8080/prweb/PRRestService Include the tenant hash only for multitenant systems.
   pega.rest.username	Enter the operator name on the target system with access to REST services.
   pega.rest.password	Enter the password of the specified operator.
   pega.rest.proxy.host	Enter the host name of the REST proxy server. Do not use localhost as the host name.
   pega.rest.proxy.port	Enter the port for the REST proxy server.
   pega.rest.proxy.username	Enter the operator name on the REST proxy server with import and export access.
   pega.rest.proxy.password	Enter the password of the REST proxy operator.
   pega.rest.proxy.domain	Enter the domain of the REST proxy server.
   pega.rest.proxy.workstation	Optional: Enter the workstation ID for the REST proxy server.
   pega.rest.response.type	Enter json.
   user.temp.dir	Optional: Enter the full path to the temporary directory. Leave this blank to use the default temporary directory.

2. Set the rollback.action to SystemRollback:

   rollback.action=SystemRollback

3. Optional: By default, the rollback process runs in asynchronous mode. In asynchronous mode, the system queues the job and returns a job ID for each operation. You can later use this job ID to check the status of the rollback operation.

   rollback.async=true

4. Optional: As a best practice, leave the downloadLogToFile parameter with the default value of true to write the log to a file.

   rollback.downloadLogToFile=true

5. Save and close the prpcServiceUtils.properties file.

6. Run the prpcServiceUtils.bat or prpcServiceUtils.sh script with the rollback option, for example:

   prpcServiceUtils.bat rollback

   Optional: Pass one or more arguments.

   prpcServiceUtils script argument	Value
   connPropFile	The full path to the serviceConnection.properties file that includes information for multiple targets.
   poolSize	The thread pool size. Default is 5.
   requestTimeOut	How long the system waits for a response before failing with a timeout error. Default is 300 seconds.
   jobIdFile	The path to the job IDs file that is generated by the asynchronous operation.
   propFile	The full path to the properties file, to override the default prpcServiceUtils.properties.

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