Reviewing the case types in your application

You can use the Case Type Explorer to review the case types in your application. By understanding the functionality that your application already provides, you decide when it makes sense to create, extend, or reuse a case type.

  1. Click Cases to display a list of available case types in the Case Type Explorer.

  2. Click a case-type name to open the corresponding case type.

  3. Inspect the functionality of the case type, by exploring its data model, life cycle, and settings.

  4. Repeat steps 2 through 3 to review more case types.