Deleting a case type
Delete a case type in your application when it no longer models your business requirements.
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Click Turn editing on in your application.
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In the navigation panel, click Cases to view the list of current case types in your application.
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Hover over the name of the case type that you are removing, and from the menu, click Delete.
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Click OK.
Your case type and all associated assets, such as the cases created by users in your application, are permanently deleted.