Considerations for case attachments in a repository
You can configure your application to store case attachments in a repository. Use the following requirements and guidelines to ensure that your attachments are stored and retrieved correctly.
Requirements
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Host your application in a single system, because tenants in a multitenancy system can access your files.
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Use the D_pxGetFile API to access the contents of an attachment.
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Ensure that the service package of your email listener enforces basic authentication.
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Configure your email listener with an operator whose primary application uses the repository that your application uses.
Restrictions
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Repositories support file attachments only. All other types of attachments are stored in a database.
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You cannot change the content storage type from repository to a different type.
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You cannot modify the configuration of a repository after the repository is in use.
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Application attachments that you provide on the Application form are always stored in a database.
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You cannot search for attachments, because they are not indexed.
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Pulse attachments that you provide on the Application Overview landing page are stored in the repository only when your session is already authenticated or the repository supports non-interactive authentication.