Displaying a warning in a survey

You can use a warning to display a message to users when the answer to a question meets conditions that you define. By providing feedback about the current values in a survey, you can encourage users to provide complete answers.

1. Click Designer Studio > Case Management > Survey to open the Survey Management landing page.
2. On the Questions tab, click a question.
3. Expand the Warnings section.
4. Define the conditions that control whether the warning is displayed.

   The types of conditions that you can use are based on the type of question.

   • To use a when condition:

     Use this approach when users complete your survey online.

     1. In the Visibility list, select Condition (when rule).

     2. In the Warning when field, press the Down Arrow key and select the name of a when condition that evaluates property values in the survey.

   • To use a Boolean expression:

     Use this approach users complete your survey offline.

     1. In the Visibility list, select Condition (expression).

     2. In the Warning expression field, enter a string expression that evaluates property values in the survey.

   • To use a combination of when conditions and Boolean expressions:

     1. In the Visibility list, select Condition (expression).

     2. Click the Condition builder icon to open the Visible when dialog box.

     3. Enter values in the fields based on the type of conditions and property values to evaluate at run time.

     4. Click Save changes to close the Visible when dialog box.

5. Click Save.