Tagging a new message in Pulse

You can tag a message in Pulse to associate it with similar messages. By categorizing messages, you can help users find the required information to resolve a case.

The following guidance applies to messages that you have not yet posted. To tag an existing message, see Tagging an existing message in Pulse.
  1. Enter your message text in Pulse, but do not post the message.
  2. Place your cursor in your message text, and then enter #.
  3. Type one or more characters, and then select a tag from the list of matching results.
    If no matches are found, a new tag is created with the name that you provide.
  4. Click Post.