Granting privileges by using Access Manager

You can use Access Manager grant privileges to users with different roles to access specific case and data types.

  1. Click Designer Studio > Org & Security > Access Manager > Privileges.
  2. Select Case Type or Data Type.
  3. In the Role field, select a user role from the list.
  4. In the Case Type or Data Type field (depending on the class type that you chose), select a case or data type from the list.
  5. Click Show inherited privileges.
  6. Click the Add icon.
  7. In the Privilege field, select a privilege from the list.
  8. Specify the allowed access as Full Access, No Access, or Conditional.
  9. Click OK.