Service Wizard: Provide Service Details — Select Work Properties

In the first half of the second step of the wizard, complete each field, then click Next.

Field Description
Work Type Select the work class for this service.
Flow Type Select a flow for this service. The flows that display in this list belong to the work class that you selected in the Work Type field.
Create Work Select this check box if you want the service to create a new work item and start it on the selected flow.
Organization This field displays only if you select the Create Work check box.

Select an organization to use for all work queue assignments.