Requiring attachments for stage entry

Validate case attachments at run time to ensure that a case contains relevant files before it enters a stage.

  1. In the navigation panel of Dev Studio, click Case types, and then click the case type that you want to open.
  2. On the Workflow tab, click Life cycle.
  3. Click a stage name.
  4. Click Validation.
  5. Click + Add required attachment to display a list of attachment categories that are supported by your case type.
  6. Select an attachment category from the list.
  7. Click Save.

At run time, your application displays an error if the case does not have at least one attachment in each of the required attachment categories.