Improving case findability Improve the findability of cases in your application to help case workers resolve cases more quickly. Use the following techniques to improve case findability: Changing the icon of a case Use a unique icon for each type of case in your application to help users identify cases more quickly. Including indexed data during case search Enable search for a case type to ensure that users can find cases based on any text, partial or full, that matches indexed case data. Enabling search by third-party search engines Enable canonical URL generation for a case type to make cases searchable by third-party search engines.