Supported actions when working offline

Offline-enabled applications support a limited set of actions when they are in offline mode.

The actions in applications that are supported offline are shown in the following table:

Note: See also the Modals or overlays for local actions section below.
Display Launch List
  • Close
  • Expand/Collapse
  • Menu
  • Refresh
  • Set focus
  • Set style
  • Set value
  • Harness (only new document and replace current )
  • Local action
  • Scan Barcode/QR code
  • Set focus
Process Work Get Work Other
  • Add new work
  • Cancel
  • Finish assignment
  • Save
  • Update
  • Create work
  • Open assignment
  • Open work by handle
  • Open work item
  • Re-open work item
  • Log off
  • Run script

The Create new work action supports parameters in offline mode.

Note: The launch harness new document action is recommended for offline-enabled applications over the launch harness replace current action since the latter action is not a dynamic container action.

Local actions are also supported if they were set up from a button, link, icon or a menu. When you launch a local action:

  • Viewing a PDF file while offline is supported. For more information, see the How to set up viewing of PDF file while offline Pega Community article.
  • Pre-activities and post-activities are not supported except with data transforms, and when creating custom JavaScript functions that are run in offline mode.

Keep in mind the following information about menus that you configured by using the Show Menu action on controls:

  • The default load behavior of the Show Menu action is At Screen Load in Pega Mobile Client.
  • If the menu data is populated by the actions prior to Show Menu action, those prior actions will not be executed for the load type At Screen Load.
  • Context-driven menus are not supported, for example, a menu in a repeating dynamic layout that populates its items based on the row context will not work in offline applications.

Modals or overlays for local actions

You can launch a local action by using a modal or an overlay while working offline. Nested overlay configuration is supported similarly to the desktop case. A modal or overlay displays full screen in offline-enabled applications running on a device. A local action is configurable at design time, for example, for a button, icon, or link, in any section in the new or perform harness. While offline, local action changes that are submitted are kept on the device and eventually synchronized with the server when the application comes online.

Customized labels for modal or overlay buttons are supported in offline mode. The labels are configured on the Actions tab of a Flowaction rule form. Hiding the default buttons of a flow action is also supported. Template, button label and formats can be customized. For offline-enabled applications, you can indicate at design-time, whether a modal or overlay should appear on a full screen or not.

Note: When configuring a local action for a full screen modal and you need to also customize the format applied to the button in the pyModalTemplate section that invokes the local action, make sure not to remove the existing Modal button array format that is configured on the dynamic layout containing the button. Overriding this format causes issues with the modal display.

You can also set the transitions for the modal or overlay initial display and closing. The transitions that are listed below are tied to CSS classes. You can configure their reveal or closing effect in the local action settings to one of the following:

  • From top / From bottom
  • Fade in
  • Shrink / Grow
  • From left / From right
  • Vertical flip
  • Reverse the reveal effect (closing effect only) - uses the opposite of the selected reveal effect
Note: If no transitions are configured, the default transitions will be used.