Forms and fields
A form is a view of your data. The fields on a form store user input that can include single-value fields, a group of values, or a list of values. After you create a form, you can associate it with an assignment or approval step in the life cycle of a case.
The presentation and validation of the fields on a form are determined by the following items:
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The field type, such as Text or Integer, that you select
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The display mode of the field, such as Required, that you select
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The property that stores the value of the field.
Properties are implicitly created when you add a new field to a form. The property type is determined by the field type that you select when you add a field to a form.
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The validation conditions that you define
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The control that is associated with the field.
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The display mode of an embedded (reused) form, such as Read only, that you select