You can configure Pega Platform to display a message to users in
the event of a server or browser crash. When a user is notified of a crash, the default message
says "Your session was disrupted. Please verify all work in progress." You can customize this
message.
-
In Dev Studio, access the high availability landing page by
clicking .
-
To enable a crash notification message, select the Enable end user messaging
of a crash event check box.
-
Click Submit.
Result: The Pega-ProcessEngine
session/ha/crash/EnableUserNotification dynamic system setting is set
to true
.
- Optional:
To modify the message that is displayed to users for crash notification, override the
field value rule.
-
From the navigation panel in Dev Studio, click .
-
Search for the field value rule where Applies To equals
@baseclass, Field Name equals
pyCaption, Localized Value starts with
Your session was disrupted, and
RuleSet equals Pega-UIEngine. Click the
entry in the table to open the rule.
-
Click , select a ruleset, and click Create and
open.
-
In the To field, enter the text of the crash notification
message.
-
Click Save.