Unlocking an operator

An operator can get locked after a certain number of failed login attempts. The security policies specify the default number of failed login attempts before a password is locked. You can unlock the operator manually.

Before you begin: You must have the pzViewAuthPoliciesLP privilege to view the Operator Access tab.
  1. In the header of Dev Studio, click Configure > Org & Security > Authentication > Operator Access.
  2. In the Locked operators section, click Unlock & Reset next to the chosen operator.
  3. Send the newly generated password to the operator.