Working with offline-enabled mobile apps

Even when the connection to the network is unreliable and the server might not always be available, with offline-enabled mobile apps users can continue working in the application.

Pega Platform provides the tools to build offline-enabled mobile apps for a seamless mobile user experience. For apps that you build with the offline capability, users can create a case and complete any of the assignments from the worklist, without the need to access the network. When you design and develop offline-enabled mobile apps, you configure certain settings differently from online-only mobile apps.

Example: The Expenses mobile app that the uPlus company employees use to submit and manage expense reports operates when mobile devices are online. To help users report their expenses in areas with insufficient network coverage, the company wants to expand the mobile app by adding offline support. As a developer, your task is to create an offline-enabled mobile app for filling and advancing expense claims, even if the device is not connected to a network. When the mobile app regains network connectivity, all data and status changes immediately synchronize with the server.