Installing the Dialogflow component

Analyze text and extract entities through the Dialogflow text analyzer component that integrates Dialogflow's natural language processing with Pega Email Bot and Pega Intelligent Virtual Assistant (IVA) for Web Chatbot. Install the component separately in your application.
Before you begin: Set up an Email or Web Chatbot channel interface to act as an email bot or an IVA for your Pega Platform application.
  1. Add the Dialogflow component from Pega Marketplace.
    For more information, see Adding the Dialogflow component from Pega Marketplace.
  2. Create a Dialogflow agent.
    A Dialogflow agent contains intents and entity definitions and provides artificial intelligence for the text analyzer. For more information, see Creating a Dialogflow agent.
What to do next: Set up the Dialogflow text analyzer for the IVA for Unified Messaging, IVA for Web Chatbot, or for an email bot. For more information, see Configuring the Dialogflow text analyzer for a channel.