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Support Article

0:Communication failure when clicking online only harness



"Cannot perform this operation when offline" message is replaced with an alert.

Error Messages

0:Communication failure

Steps to Reproduce

  1. Log into the mobile app.
  2. Click the Dashboard option from menu.
  3. Go offline.
  4. Click the Dashboard again.

Root Cause

In multithread context with a possibility of switching between threads, the network status is not updated properly in desired pxRequestor page.


Apply HFix-28275.
Suggest Edit

Published June 30, 2016 - Updated October 8, 2020

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