Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

3+ hour DB query delays on multiple systems

SA-29098

Summary



There are multiple PEGA0005 alerts for below query. The SQL is taking 3 hours or longer for a simple metadata query. This happens randomly on all of Pega 7.2 MT servers.

DB query: SELECT abc.table_name FROM information_schema.columns abc INNER JOIN information_schema.tables xyz ON ( xyz.table_type = 'BASE TABLE' AND abc.column_name = ? AND xyz.table_name = abc.table_name AND abc.table_schema = ? AND abc.table_schema = xyz.table_schema


Error Messages



Not applicable


Steps to Reproduce



Not applicable(Issue is not reproduced on demand).
 

Root Cause



A defect in Pegasystems’ code or rules 

Resolution



Apply HFIX-29832

 

Published October 13, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us