Support Article
3+ hour DB query delays on multiple systems
SA-29098
Summary
There are multiple PEGA0005 alerts for below query. The SQL is taking 3 hours or longer for a simple metadata query. This happens randomly on all of Pega 7.2 MT servers.
DB query: SELECT abc.table_name FROM information_schema.columns abc INNER JOIN information_schema.tables xyz ON ( xyz.table_type = 'BASE TABLE' AND abc.column_name = ? AND xyz.table_name = abc.table_name AND abc.table_schema = ? AND abc.table_schema = xyz.table_schema
Error Messages
Not applicable
Steps to Reproduce
Not applicable(Issue is not reproduced on demand).
Root Cause
A defect in Pegasystems’ code or rules
Resolution
Apply HFIX-29832
Published October 13, 2016 - Updated October 8, 2020
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