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Support Article

Able to lock the ruleset though the rules are checked-out

SA-78739

Summary



Despite having checked out rules in the ruleset, user is able to lock RSV. The checked out rule count is not updated.


Error Messages



Not Applicable


Steps to Reproduce

  1. Checkout a rule.
  2. Open a Ruleset. Verify the count for the Checked Out rules and the rules that are currently checked out.


Root Cause



An issue in the custom application code or rules.

The out-of-the-box Data-Rule-Locking pzGetCheckedoutRulesForRSV report definition retrieves the count by querying the pwbv4_rule_locking view in the database. Data-Rule_locking class is mapped to an incorrect database schema. In the Mapped to Schema, where the checked out rules are updated, the user Test connectivity failed for the Data-Rule-Locking class with 'Table ABC.pwbv4_rule_locking does not exist in database PegaRULES' error.
In the database, according to the privileges for pwbv4_rule_locking view, the Select Privilege is not granted on the pwbv4_rule_locking view.


Resolution



Make the following change to the operating environment:

Add the Select Privilege for the pwbv4_rule_locking View in the database.

Published August 15, 2019 - Updated December 2, 2021

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