Support Article
Access denied error from javascript
SA-4730
Summary
When trying to bring up our search function for UMCS guidelines, there is a error in the lower left corner of the browser. This is preventing the search function from working. Busy indicator is continuously visible.
Error Messages
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; InfoPath.3; UHG_Win7_Build 11-15-2010)
Timestamp: Thu, 2 Oct 2014 15:16:06 UTC
Message: Access is denied.
Line: 1
Char: 10699
Code: 0
URI: http://ABC.abc.com:9080/prweb/PRServlet/QkHeH0x8yMlqXQJM8pg8kDWrShtP4RY8*/pega_ui_harness_12987986227!!.js
Message: Access is denied.
Line: 1
Char: 6755
Code: 0
URI: http://abc.com:9080/prweb/PRServlet/QkHeH0x8yMlqXQJM8pg8kDWrShtP4RY8*/webwb/spacetitlebarscript_12774850943.js!!.js
Steps to Reproduce
Log into UMCS and click on Search Guidelines.
Root Cause
The root cause of this problem is software use/operation error.
User is trying to alter a document.domain value in javascript code The domain value is not accessible.
Resolution
This issue is resolved through the following local change:
User has modified the value document.domain variable in javascript code. Which is highly not recommended. Hence removed document.domain = 'abc.com' code line from javascript and observed that issue is not reproducible.
Published January 31, 2016 - Updated October 8, 2020
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