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Support Article

Access denied error from javascript

SA-4730

Summary



When trying to bring up our search function for UMCS guidelines, there is a error in the lower left corner of the browser. This is preventing the search function from working. Busy indicator is continuously visible.

Error Messages



Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; InfoPath.3; UHG_Win7_Build 11-15-2010)
Timestamp: Thu, 2 Oct 2014 15:16:06 UTC


Message: Access is denied.

Line: 1
Char: 10699
Code: 0
URI: http://ABC.abc.com:9080/prweb/PRServlet/QkHeH0x8yMlqXQJM8pg8kDWrShtP4RY8*/pega_ui_harness_12987986227!!.js


Message: Access is denied.

Line: 1
Char: 6755
Code: 0
URI: http://abc.com:9080/prweb/PRServlet/QkHeH0x8yMlqXQJM8pg8kDWrShtP4RY8*/webwb/spacetitlebarscript_12774850943.js!!.js


Steps to Reproduce



Log into UMCS and click on Search Guidelines.


Root Cause



The root cause of this problem is software use/operation error. 
User is trying to alter a document.domain value in javascript code  The domain value is not accessible.


Resolution



This issue is resolved through the following local change:

User has modified the value document.domain variable in javascript code. Which is highly not recommended. Hence removed document.domain = 'abc.com' code line from javascript and observed that issue is not reproducible. 

 

Published January 31, 2016 - Updated October 8, 2020

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