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Support Article

Access-When is not working as coded

SA-34677

Summary



When rule that applies to Assign- class and it controls the visibility of assignment. Although it should evaluate to be true the link of assignment (Screenflow) is disabled and user can't click to open. Assignment link is disabled.


Error Messages



Not Applicable.


Steps to Reproduce



Create an assignment and try to open


Root Cause



A software use or operation error.

Resolution



Here’s the explanation for the reported behavior:

A screen flow is run by a single operator, and drives a single, serial process. If there is a need for multiple assignments then, we would create a regular flow instead of a screen flow.

If you would like other operator to work on the screenflow, you can use a flow-wide local action 'pyTransferAssignment'.

Published March 10, 2017 - Updated October 8, 2020

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