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Support Article

Accessibility: Link is displayed even under filter



When viewing the filter ability of the ID column in a report, the text appears as a link (blue text, underlined) but clicking on the item does not open the work object

Error Messages

Screen reader reads as link and there is no action configured on the link.

Steps to Reproduce

Configure a repeating grid with a filter on the column and with a hyperlink. Using the out-of-the-box CPM dashboard is an example, the case ID has a link to open the work object and observe the filter on the particular column.

Root Cause

The filter control uses the same formatting as the column it applies to.


Perform the following local-change: Include the link property in a section and include that section in the grid cell. The filter panel should no longer display links.

Published January 31, 2016 - Updated October 8, 2020

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