Support Article
Accessibility: Link is displayed even under filter
SA-15844
Summary
When viewing the filter ability of the ID column in a report, the text appears as a link (blue text, underlined) but clicking on the item does not open the work object
Error Messages
Screen reader reads as link and there is no action configured on the link.
Steps to Reproduce
Configure a repeating grid with a filter on the column and with a hyperlink. Using the out-of-the-box CPM dashboard is an example, the case ID has a link to open the work object and observe the filter on the particular column.
Root Cause
The filter control uses the same formatting as the column it applies to.
Resolution
Perform the following local-change: Include the link property in a section and include that section in the grid cell. The filter panel should no longer display links.
Published January 31, 2016 - Updated October 8, 2020
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