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Accessibility: Skip To Content not working on Bulk Actions



Accessibility Skip to Content (Alt+G) functionality does not work on bulk actions screen in Customer Process Manager (CPM).

Error Messages

Not Applicable.

Steps to Reproduce

Attempt to use skip to content feature in CPM to reach bulk actions screen.

Root Cause

A defect in Pegasystems’ code or rules. The CPM bulk action harness lacked the necessary navigation elements for skip to content to work.


Apply HFix-24985 and HFix-25497.

Additional Information:
  • HFix-24985 adds the necessary landmark navigation elements for skip to content to work for the bulk actions screen.
  • HFix-25497 corrects an issue to prevent a blank row automaically added once the bulk actions screen gets focus.
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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