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Support Article

Action not allowed since it is outside the current transaction



A transaction error occurs sporadically when attaching a document to a work object.

Error Messages

This action is not allowed as it is outside the current transaction

Steps to Reproduce

Attach a document.

Root Cause

An issue in the custom application code or rules.
Multiple Refresh Section calls are triggered from the same control. One of these Refresh Section calls, invokes an activity that triggers a commit.


Perform either of the following local-changes:
  • Utilize an activity that does not perform a commit. When an action other than the work object or assignment absolutely must be persisted to the database without waiting for flow processing, use an Obj-Save with the Write-now option.
  • Perform an additional refresh section through other means, outside the scope of the control that triggers the refresh who's activity calls the commit.

Published April 12, 2019 - Updated December 2, 2021

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