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Support Article

Actions Menu does not come Post-Upgrade from v6.2sp1 to 7.1.6

SA-806

Summary



Developers have upgraded their application from v6.2sp1 to 7.1.6 with KYC 7.12 FW.

After that the Actions Menu does not come

Error Messages



None


Steps to Reproduce



Run through the flow


Root Cause



Earlier, following was the hierarchy of sections for harness:
pyAssignmentListHeader --referenced at-> pyAssignmentList  ---> pyWorkBodyLeft --->pyWorkBody --->pyWorkContainer  --->harness (perform, confirm etc) 
and here  pyAssignmentListHeader was having the action menu defined.
 
whereas in PRPC 7.1.5, we have the pycaseheader which has the action menu defined, which is referenced at pycasecontainer section which is further referenced by harnesses.



Resolution



Thus, developer needs to use this new Caseheader or need to customize the old pyAssignmentListHeader in their ruleset to have the actionmenu included.
 

Published September 17, 2014 - Updated October 8, 2020

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