Support Article
ActiveX Control Expiration
SA-12403
Summary
The digital certificates on the following ActiveX controls have expired.
- ScreenPop.cab
- pegaimgviewer.cab
- openauthoring.cab
- legintwincapture.cab
Error Messages
Not Applicable
Steps to Reproduce
There is no specific use case to reproduce this issue.
Root Cause
The root cause of this problem is a defect in Pegasystems’ code/rules. In Pega 7.1.7, the OCX control digital signatures have expired. These have been updated in Pega 7.1.8 and are set to expire on 3/10/2018.
ScreenPop.cab file in PegaCall has also expired.
Resolution
Cab files from Pega 7.1.8 have to replace PegaImgViewer, OpenAuthoring and legintwincapture files.
For PegaCall this issue is resolved by installing HFix-22919.
Published July 24, 2015 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.