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Support Article

ActiveX Control Expiration

SA-12403

Summary



The digital certificates on the following ActiveX controls have expired. 
  • ScreenPop.cab
  • pegaimgviewer.cab
  • openauthoring.cab
  • legintwincapture.cab

Error Messages



Not Applicable

Steps to Reproduce



There is no specific use case to reproduce this issue.

Root Cause



The root cause of this problem is a defect in Pegasystems’ code/rules. In Pega 7.1.7, the OCX control digital signatures have expired. These have been updated in Pega 7.1.8 and are set to expire on 3/10/2018.
ScreenPop.cab file in PegaCall has also expired. 


Resolution



Cab files from Pega 7.1.8 have to replace PegaImgViewer, OpenAuthoring and legintwincapture files.  

For PegaCall this issue is resolved by installing HFix-22919.
Suggest Edit

Published July 24, 2015 - Updated October 8, 2020

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