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Support Article

Activity gets called by the wrong class



User is able to delete the Work Object assignments as below in PRPC 6.3 SP1. However, after upgrade to Pega 7.1.7 the same activity is not working and throwing error. 

The same is working with pxDeleteAssignemnts Pega 7.1.09 version and not working with Pega 7.1.15 version. 

Error Messages

Failed to find a 'RULE-OBJ-ACTIVITY' with the name 'DETERMINELOCKSTRING' that applies to 'Assign-Worklist'. There were 8 rules with this name in the rulebase, but none matched this request. The 8 rules named 'DETERMINELOCKSTRING' defined in the rulebase are:
6 unrelated to applies-to class 'Assign-Worklist', for example: {RevisionManagement-Work, RevisionManagement-Work-ChangeSet, PegaAccel-Management-Migration-Destination, Work-}.
2 inaccessible because their availability was 'Withdrawn'.

Steps to Reproduce

Call Work-.pxDeleteAssignment with step page Assign-Workbasket.

Root Cause

The root cause of this problem is a defect in Pegasystems’ code or rules. 

The error is because 'DETERMINELOCKSTRING' activity is available in Work- class and user is passing Assign- page as steps page.


This issue is resolved through the following Local-change: 

Modify the custom activity as illustrated below to resolve the issue.

Published April 16, 2015 - Updated October 8, 2020

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