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Support Article

Activity to purge the batch output class does not work

SA-5931

Summary



Exceptions as the Purge agent was not working. It was not deleting the Batch classes (Type: Data-BatchOutPR). We tried running the agent activity manually but this does not delete the classes most of the times. Referred "PurgeProgramRunClasses" activity and Agent Activity for purging: "ProcessPurging" and tried to delete the classes (for instance: Data-BatchOutPR207) by passing the classname as parameter however this also did not help.

Error Messages



Not Applicable

Steps to Reproduce



Run Agent activity: ProcessPurging or PurgeProgramRunClasses and pass classname as parameter.

Root Cause



Classes which were not getting deleted has references to the Properties in the locked custom ruleset.

Resolution



After unlocking the custom rulesets and running the Purging activity again, the Batch classes got deleted successfully.

 

Published January 31, 2016 - Updated December 2, 2021

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