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Support Article

Add / Delete Button is Enabled in Read Only Section



Add/ Delete Action Buttons Remain Enabled in Read Only Section.

Steps to Reproduce

1. Login with Requestor
2. Enter the Required Details
3. Submit the Case
4. Click on the Requestor Screen
5. Add/ Delete Buttons are Enabled while Section is Read Only

Root Cause

The root cause of this problem is software use/operation error.:

Actionable elements like Button/Link/URL will always be editable in PRPC even when the container/Section is read-only.


This issue is resolved through the following local change: Technically disabling is not the same as read-only. We are anyway restricting the user to not add/insert anything to those fields by making fields read-only.

But there is work around to disable action elements, i.e use pxIsEditable when rule to disable action elements when section is read-only

Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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