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Support Article

Add new element feature is not working for BIX extract rules



The 'Add' button for new elements does not appear for BIX Extract rules in PRPC 6.2 SP1 Designer Studio.

Error Messages

No error messages

Steps to Reproduce

Open Extract rule in Designer Studio in IE 11 (emulation mode).

Root Cause

The emulation that Microsoft offers with IE 11 is incomplete. Certain features are known to be missing and other features cannot be made to work.


Earlier versions of PRPC Developer Portal is not supported with IE11 – even with emulation enabled. 

For reference:

Published March 2, 2016 - Updated October 8, 2020

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