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Support Article

Additional space displays in the Subject of a correspondence



Additional space displays in the Subject of a correspondence, which is a field value. 

Error Messages

Not Applicable.

Steps to Reproduce

  1. Log in to the application
  2. Use a CorrNew activity to send and email and pass the subject line as a field value
  3. Use a parameter to get the value dynamically. The parameter value is passed successfully, however, an extra space displays in the Subject

Root Cause

The pyLabel property is overridden by the user or application which modified the default control used. 


Perform the following local-change:

Override the pyLabel property in their application ruleset and change the control inside the pyLabel property from 'CSTextInput' to 'FixedSizeForInput'.


Published August 24, 2018 - Updated October 8, 2020

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