Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Adjustment Repair screen doesn't work



Adjustment Repair screen doesn't work. Users get stuck on the same screen after clicking "Submit".

Error Messages


Steps to Reproduce

  1. Create a case
  2. Select "Create Adjustment"
  3. Create an adjustment
  4. Select "Send for Repair"
  5. Click "Repair"
  6. Select a document
  7. Click "Submit"

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules.


This issue is resolved by installing HFix-20610.
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us