Support Article
AdminConsole Password Not Working
SA-7539
Summary
Admin Console Password Not Working
Error Messages
Incorrect username or password. Please try again.
Steps to Reproduce
Unable to find the user on Database
Resolution
Provided 'Marketing_Director_Admin_Console_Install.pdf’ document to customer which has complete details(On page no 29) of setting up new user/change password for existing user in Weblogic.
Below are the steps to be followed:
1. Click on Security Realms in Domain Structure.
2. Click on myrealm.
This action opens the settings page. The settings include Configuration, Users and Groups, Roles
and Policies, Credential Mappings, Providers and Migration sections. First configure a Role, then
a Group and a User.
To configure a Role
a. Select Roles and Policies.
b. Expand Global Roles.
c. Click on Roles.
To add a new role,
d. Click New button.
Provide a Name for the new role.
e. Provide global as the name.
Note: The role name should be global only as this role name is given in the shipped
weblogic.xml file.
f. Click OK.
After configuring the Role, configure a Group. To configure a Group, navigate to Security
Realms | myrealms | Users and Groups | Groups. The following page appears. To add a
new Group,
a. Click New.
b. Provide AdminUsers as Group name.
Note: The Group name should be AdminUsers only as this group name is given in the
shipped weblogic.xml file.
A description about the Group is optional.
c. Click OK.
The group name AdminUsers is now listed in the list of group names
To create a User,
a. Click Users to navigate to Users page.
b. Click New.
c. Provide a Name.
Example: adminconsole.
d. Provide a Password and Confirm Password.
e. Click OK.
So far, a Role, a Group and a User Name is created. Now map the User with a Group and Group
with a Role.
To map the User with the Group, Navigate to Security Realms | myrealm and go to Users
page.
a. Select Users and Groups.
b. Click on adminconsole
(This is a User Name created by the user).
c. Click on Groups.
d. Select the group AdminUsers from the available Parent Groups.
e. Click move button to move the selected Group to Chosen Groups.
f. Click Save.
The User Name is mapped with the Group now.
To map a Group with the Role, navigate to Security Realms | myrealm | Roles and
Policies | Global Roles and click on global. The following page appears.
a. Click on Add Conditions.
b. Select Group from the Predicate List.
c. Click Next.
d. Type AdminUsers in the Group Argument Name field.
e. Click Add.
The Group Argument Name (AdminUsers) moves down to the next box as shown in
the below image.
f. Click Finish.
The group AdminUsers is added as a Role Condition.
g. Check the Group : AdminUsers.
h. Click Save.
See the confirmation message. Now the User, Group and Role are configured and application is
secured.
The deployment of Marketing Director Administration Console on WebSphere is complete. Log
on to WebLogic console with the created User Name and Password.
Published January 31, 2016 - Updated October 8, 2020
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