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Support Article

Administrator user not present error when installing Pega Chat



Error occurs when installing Pega Chat.

Error Messages

Administrator user is not present.
Administrator password is not present

Steps to Reproduce

Run the node_env=production node application.

Root Cause

Administrator configuration properties were not entered in the config.json file.


Perform the following local-change in the in the name and password fields in the config.json file:

Enter the Administrator name and password.


Published July 23, 2018 - Updated December 2, 2021

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