Support Article
AES: Dashboard not show most of the information
SA-16966
Summary
When AES manager portal is launched, many errors appear in the log and the Projected Average Response time savings does not display.
Error Messages
com.ibm.db2.jcc.am.SqlSyntaxErrorException: Java stored procedure or user-defined function "DATA.PR_READ_FROM_STRE", specific name "SQL150304143347334" could not load Java class "/abcd012/abcd02/sqllib/fu", reason code "".. SQLCODE=-4304, SQLSTATE=42724, DRIVER=4.15.113
Steps to Reproduce
Not Applicable
Root Cause
A defect in Pegasystems’ code or rules
AES 7.1 was distributed with reports that require UDF (User Defined Functions) code to be present.
Resolution
Install or upgrade to the new release
AES 7.1.7
Published January 31, 2016 - Updated December 2, 2021
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