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Support Article

AES Error without proper protocol in url

SA-81433

Summary



When pointing the Pega 8 platform to an Autonomic Event Services (AES) 7.3 server, the monitored nodes generate errors.


Error Messages



connect.rest.RESTConnector) ERROR Rule-Connect-REST.Embed-Scan-HotfixDetail.PushHotFixInfo - Rule-Connect-REST: - The service URL PRRestService//PegaAES/v1/LogHotFixInfo does not start with a protocol and hostname - The service URL PRRestService//PegaAES/v1/LogHotFixInfo does not start with a protocol and hostname com.pega.pegarules.pub.services.OutboundMappingException: The service URL PRRestService//PegaAES/v1/LogHotFixInfo does not start with a protocol and hostname


Steps to Reproduce



Point the Pega 8 platform to an Autonomic Event Services (AES) 7.3 server.


Root Cause



A defect or configuration issue in the operating environment.

By default, the Pega 8 platform is configured to connect to Predictive Diagnostic Cloud (PDC) and not AES. The PDC extensions rely on the REST services to be set; however, they are not present in the AES.


Resolution



Perform the following local-change:

Enable only the below agents in the Agent Schedule for PegaAESRemote agents.
  • Initialize Health Information
  • Push DB Indexes Information
  • Push Guardrail Data Information
  • Push Daily Log Usage Data Information
Suggest Edit

Published August 15, 2019 - Updated December 2, 2021

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