Support Article

AES not displaying agent and listeners information



In the Enterprise Health tab of the Autonomic Event Services (AES) Manager portal, the information of agent, listeners and requestors does not get displayed.

Error Messages

Not applicable

Steps to Reproduce

1) Configure a Node to be monitored by an AES Server.
2) Launch the AES console and select the Enterprise Health tab.
3) Observe that the agent, listeners and requestors data does not get loaded.

Root Cause

A software use or operation error. The prlogging.xml of the monitored node has been incorrectly configure.


Make the following changes to operating environment:

The EndPointURL parameter should has a connection string pointing to the AES Server.

<param name="EndPointURL" value="http://localhost:80/prweb/PRSOAPServlet" />

Published August 3, 2016 - Updated August 23, 2017

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