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Support Article

AES Weekly Scorecard report is blank

SA-76995

Summary



When Autonomic Event Services (AES) on Pega 7.3.1 monitors multiple Pega platform versions, the weekly scorecard for PRPC  6.3 SP1 is blank.


Error Messages



Not Applicable


Steps to Reproduce



Unknown


Root Cause



An issue in the custom application code or rules.
The out-of-the-box Appender name was not used.



Resolution



Apply HFix-51141.

Published April 12, 2019 - Updated December 2, 2021

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