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Support Article

After committing hotfixes, they still show as uncommitted



Unable to commit uncommitted hotfixes in the environment. After clicking Commit button, the status shows All the Hotfixes have been successfully committed. However, when the Hotfix Manager was opened again, hotfixes were still uncommitted.

Error Messages

Not Applicable

Steps to Reproduce

Attempt to commit hotfixes using the Hotfix Manager.

Root Cause

A defect in Pegasystems’ code or rules: The pyUniqueID column on the PR_DATA_PRODUCTS table is too small for all hotfix package names. The maximum size of the column is set to varchar2(16). Because of this, the hotfix package names get truncated to 15 characters and a plus sign (+) in the table effective leading to duplicate rows.


Perform the following local-change:
Increase the size of the column to 32 characters. Manually correct any records in the table that have truncated values in the
pyUniqueID column by copying the correct value from the pxInsName column. Once this is complete the hotfix packages may be safely committed from the Hotfix Manager.

Published April 4, 2016 - Updated October 8, 2020

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