Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

After payment,Payment mode shown as New instead of Resolved-Paid



PCI7.12 on Pega 7.2: After payment,Payment mode shown as New instead of Resolved-Paid.

Error Messages

Not Applicable.

Steps to Reproduce

1) Login to designer studio  Open case manager portal.
2) Create a Personal auto FNOL.
2) Open the Claim file created.
3) Click 'Enter Negligence Details' Link, enter Negligence percentages and submit them.
4) Click 'Collision link'.
5) Open Actions menu and select 'Make Payment' Link.
6) Enter payment mode and other required details. Click on Make payment button.
7) Click on Financial tab.
8) Verify the 'Claim Payments' section.

Payment status is shown as 'New' for the payment made instead of 'Resolved-Paid'.

Root Cause

New Bug in Release.



Apply hotfix  PCI_7.12_Pega7.2_HFix_25621.
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us