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Support Article

After refreshing for two times, session is getting invalidated

SA-40198

Summary



After launching an intent task or case, the case will open in perform harness.

Now refresh the whole browser page two times, then try to close the open perform harness by clicking on cross icon.

The blank white screen is getting displayed on the screen and no action can be done except logout.

Closing of perform harness is working fine with one or no browser page refresh.


Error Messages



Not Applicable


Steps to Reproduce



1.Launch the Interaction portal.
2.Open any interaction.
3.Refresh browser twice.


Root Cause



Not Applicable

Resolution



The issue is fixed in Pega 7.3, upgrade to Pega 7.3 to resolve the issue.
Suggest Edit

Published September 20, 2017 - Updated October 8, 2020

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