Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

After refreshing for two times, session is getting invalidated



After launching an intent task or case, the case will open in perform harness.

Now refresh the whole browser page two times, then try to close the open perform harness by clicking on cross icon.

The blank white screen is getting displayed on the screen and no action can be done except logout.

Closing of perform harness is working fine with one or no browser page refresh.

Error Messages

Not Applicable

Steps to Reproduce

1.Launch the Interaction portal.
2.Open any interaction.
3.Refresh browser twice.

Root Cause

Not Applicable


The issue is fixed in Pega 7.3, upgrade to Pega 7.3 to resolve the issue.
Suggest Edit

Published September 20, 2017 - Updated October 8, 2020

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us