Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

After validation failed some date appears in front of question

SA-36189

Summary



It is observed when using Smart Dispute that when a validation error occurs coupled to a date field the screen is refreshed with the Date is displayed in front of the question.

​Also the validation error is seen at the top of the screen as expected.


Error Messages



Error: ContrctDate: This date can not be a future date


Steps to Reproduce

  1. Create a Case.
  2. From determine reason code screen other actions, select choose a reason code option.
  3. Select 41-1 reason code.
  4. For the question : "What date was the Merchant or Acquirer notified that the account was closed" select some date.
  5. Then select Yes for question "Did the Cardholder attempt to resolve with the Merchant?"
  6. Then enter a future date in "Date of most recent contact: " field.
  7. Click Submit to get an error.


Root Cause



A defect in Pegasystems’ code or rules.

Resolution



Apply HFix-33574 to resolve the issue.

Published May 4, 2017 - Updated December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us