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Support Article

Agent activity fails with FUA error

SA-75395

Summary



An Advanced agent is configured for reports. When the agent triggers an activity, an exception occurs.


Error Messages



com.pega.pegarules.pub.clipboard.InvalidReferenceException: The reference <code block> is not valid. Reason: FUAInstance-NullMyStepPage at ..


Steps to Reproduce



Start the agent.


Root Cause



An issue in the custom application code or rules.
A step page is not mentioned where the Property-Set method is used. When the activity is run directly, the RH_1 Clipboard page is used to set the values. When the agent runs the activity, it runs in the background and requires a step page.



Resolution



Perform the following local-change: 

Add a step page where Property-Set method is called.
Suggest Edit

Published August 19, 2019 - Updated October 8, 2020

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