Support Article
Agent activity fails with FUA error
SA-75395
Summary
An Advanced agent is configured for reports. When the agent triggers an activity, an exception occurs.
Error Messages
com.pega.pegarules.pub.clipboard.InvalidReferenceException: The reference <code block> is not valid. Reason: FUAInstance-NullMyStepPage at ..
Steps to Reproduce
Start the agent.
Root Cause
An issue in the custom application code or rules.
A step page is not mentioned where the Property-Set method is used. When the activity is run directly, the RH_1 Clipboard page is used to set the values. When the agent runs the activity, it runs in the background and requires a step page.
Resolution
Perform the following local-change:
Add a step page where Property-Set method is called.
Published August 19, 2019 - Updated October 8, 2020
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