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Agent failing to run with error "Unexpected packet"

SA-506

Summary



Agent failing to run after server restart

Error Messages



2014-02-09 01:00:00,136 [ PegaRULES-Batch-5] [ STANDARD] [ PRiME:01.09.01] (ine.context.BatchRequestorTask) ERROR - Batch activity "X" threw:

com.pega.pegarules.pub.PRRuntimeException: PRRuntimeException
at com.pega.pegarules.engine.database.ResultSetRuleCandidate.getPage(ResultSetRuleCandidate.java:477)
at com.pega.pegarules.engine.generator.FUAInstance.getDefinition(FUAInstance.java:698)
at com.pega.pegarules.engine.generator.FUAInstance.getRules(FUAInstance.java:2194)
at com.pega.pegarules.engine.generator.FUAInstance.getClassSource(FUAInstance.java:2402)
at com.pega.pegarules.engine.generator.FUACache.buildAndOrLoadJavaClass(FUACache.java:790)
at com.pega.pegarules.engine.generator.FUACache.find(FUACache.java:658)
at com.pega.pegarules.engine.generator.FUAManager.get(FUAManager.java:728)
at com.pega.pegarules.engine.runtime.Executable.doActivity(Executable.java:3076)
at com.pega.pegarules.engine.context.agent.QueueProcessor.runActivity(QueueProcessor.java:426)
at com.pega.pegarules.engine.context.agent.QueueProcessor.execute(QueueProcessor.java:323)
at com.pega.pegarules.engine.context.BatchRequestorTask.run(BatchRequestorTask.java:591)
at com.pega.pegarules.engine.context.PREnvironment.doWithRequestorLocked(PREnvironment.java:900)
at com.pega.pegarules.engine.context.PREnvironment.doWithRequestorLocked(PREnvironment.java:643)
at com.pega.pegarules.engine.context.BatchRequestorTask.run(BatchRequestorTask.java:388)
at com.pega.jsr166backport.java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:991)
at com.pega.jsr166backport.java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:532)
at java.lang.Thread.run(Thread.java:619)
Caused by: com.pega.pegarules.pub.database.ConnectionException: There was a problem opening a database instance RULE-OBJ-ACTIVITY X-WORK SETEXPIREDAUTHSTATUS #20120411T175740.605 GMT: code: 17002 SQLState: 08006 Message: IO Error: Unexpected packet
From: (BD76175865B5FBB2ECFBB3C05982DBBE0)
SQL: select pzPVStream from pr4_rule where pzInsKey = ?
SQL Inserts: <RULE-OBJ-ACTIVITY X-WORK SETEXPIREDAUTHSTATUS #20120411T175740.605 GMT>


Steps to Reproduce



Not Applicable 

Root Cause



Engage with Oracle to understand the reason behind the unexpected packet error.  
Suggest Edit

Published March 27, 2016 - Updated October 8, 2020

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