Support Article

Agent Information needed for movement

SA-32402

Summary



User want the below agents to be moved from the app node to agent node

AgentCaseBulkProcessing
ReportStatUsageAgent
UpdateActiveNonQuiesceAdminRequestors
DeleteUnusedStaticContentFiles


Need a confirmation from Product team.


Error Messages



Not Applicable


Steps to Reproduce



Not Applicable


Root Cause



Need a confirmation - How to question.

Resolution



Here’s the explanation for the reported behavior: 

AgentCaseBulkProcessing – This can run on any node and can be moved to batch node.
 
ReportStatUsageAgent – Saves the report statistics of various report definitions like which operator ran them. This is queued specific to node and written to DB finally using this agent.
Some customers completely disabled this process which writes the report usage stats to DB as they don’t really use that data anywhere.  (system cleaner anyway truncates the report usage stats if older than 30 days).
 
Setting the DSS - reporting/enablestatistics  to false, Pega(agent) will not write statistics to DB.
 
UpdateActiveNonQuiesceAdminRequestors  - This check happens for requestors on each node and has to be run each node.  (used for High availability operations).
 
DeleteUnusedStaticContentFiles – This gets inskey’s of unused static files like CSS and truncates them and can be run on any node.
 
 

Published January 12, 2017

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