Support Article

Agent Issue: Next Run TimeStamp blank and not running



An null pointer exception occurred during the processing of an advanced agent. This prevented the agent from completing its processing and it was not rescheduled.

Error Messages

ERROR - nested exception is: java.lang.NullPointerException

[5/27/17 15:15:01:098 CDT] 00000263 LocalExceptio E CNTR0020E: EJB threw an unexpected (non-declared)
exception during invocation of method "invokeEngine" on bean "BeanId(prpc_j2ee14_ws#prbeans.jar#EngineBMT, null)".
Exception data: java.lang.NullPointerException
at com.pega.pegarules.session.internal.async.AgentQueue.handleProblem(
at com.pega.pegarules.session.internal.async.AgentQueue.runEnd(
at com.pega.pegarules.session.internal.async.AgentQueue.runEnd(

Steps to Reproduce

Run an advanced agent.

Root Cause

An issue in the custom application code or rules where a null pointer check was omitted.


Apply HFix-25283.

Published June 5, 2017 - Updated July 21, 2017

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