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Support Article

Agents are disabled after upgrade to Pega 8.1.3

SA-80548

Summary



After upgrading Pega 7.3.1 to Pega 8.1.3, agents are disabled when a data page required parameter warning displays in the agent activity.


Error Messages



ERROR - Batch activity "MyOrg-MyApp-Work.MyAgentActivity" threw:
com.pega.pegarules.pub.PRRuntimeException: unable to execute agent: MyApp #0: MyOrg-MyApp-Work.MyAgentActivityUnable to load data page D_MyDataPage. Required parameters : MyParam1. cannot be blank



Steps to Reproduce



Execute the agent after upgrading.


Root Cause



An issue in the custom application code or rules.

A defect in Pega 7.3.1 allowed the agent to continue running even when an error occurred. This defect is addressed in Pega 8.1.3.



Resolution



Perform the following local-change:

Ensure that the error scenario is handled or avoided in the agent activity.

Published August 15, 2019 - Updated December 2, 2021

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