Support Article
Aggregation dataflow run does not process records
KCP-572
Summary
The Aggregation dataflow run executes continuously. However, the records processed is 0 despite running Load tests in the background to write to the Interaction History.
Error Messages
Error generated in the logs
ERROR - Error browsing IH dataset
com.pega.pegarules.pub.PRRuntimeException: Dimension record not found for dimension pzActionID with ID -2672123178078666825
Steps to Reproduce
- Execute a sample Load test to insert interactions to Interaction History.
- Enable the Interaction History summaries on the Adaptive Decision Manager (ADM) model.
Root Cause
A software use or operation error.
Resolution
Perform the following local-change:
- Verify the age of the record or if the record is a dummy.
- Delete the record from the Dimension (DIM) table and the IH_FACT table.
Tags:
Published December 2, 2021
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