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Support Article

Alerts are duplicated when modifying records in data table



When modifying a record in a delegated data table, a new record is added instead of updating the existing record.

Error Messages

Not Applicable

Steps to Reproduce

  1. Log in to the Administrator portal.
  2. Select Manage Change.
  3. Select the Edit option for the Alerts table.
  4. Click a field in an existing Alert and modify it.
  5. Click in some white space. It appears that the existing Alert is updated in the grid.
  6. Refresh the Alerts list. Instead of modifying the existing Alert, the change is saved to a new Alert in the grid.

Root Cause

The key specified for the class was pyLabel. A declare expression  was configured with the 'Whenever inputs change' option. This set pyLabel to a unique value when the Alert record was edited.


Perform the following local-change:

Modify the declare expression that sets pyLabel to use the 'When used, if no value present' option.


Published December 12, 2018 - Updated December 2, 2021

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